Help Desk Hours
Call 701.662.8350 (local) or 1.888.840.6382 (toll free)
Please have your login ready before you call the help desk.
How to Set Up goNDTC Email
In order to complete this process, you will need to know your goNDTC email address, username and password.
If you are setting up your email to be accessed from more than one location (computer, mobile device, etc.) you should consider using IMAP instead of POP email protocol. This will keep your email in sync, no matter what device you are accessing mail from. If you choose IMAP for setting up your mobile device, you will need to change your computer email client to match.
Incoming Mail Server
Outgoing Mail Server
Email messages (sending or receiving) are limited to a size of 10MB. This pertains to messages that are either text based or include attachments. For email larger than 10MB we recommend using a program such as icq or ftp. View the downloads below if you do not already have these programs installed on your computer.
Only 10MB are allowed to be sent per email. No email is stored on the server once it has been checked.
Our server blocks .zip files due to the extensive use of .zip files to deliver viruses. We recommend using an ftp alternative such as Dropbox to transfer files.
**An email account that has not been logged into for 365+ days will be considered inactive and all stored email on the server will be deleted.**
Forgot your password? - How to set up password retrieval questions so you can recover it if you do!
NDTC's mail server now supports a self-service password reset. In order to use this, however, you must first create at least two password retrieval questions.
To do this, log into NDTC's webmail at mail.gondtc.com. Then, at the top right of the window, click "Options", then "Preferences" on the drop-down menu, as shown below:
Next, click the "Change password" button:
Select a suggested question by clicking the drop-down arrow on the right side of the "Suggestions" box, or create your own questions by typing the question into the "Question" field. Add your own answer in the "Answer" field, and click the "Add Question" button. This will add your question and answer set above the "Suggestion" section. Remember, you must do this a minimum of two times.
Now, if you ever forget your password, you can simply click the "Forgot Password" link on the login page and answer your questions!
Another option is to add an alternate email address to the "Recovery Email" field. The password reset page will give you the choice between answering questions or emailing a password reset email to the alternate email address. If you have another email address, it would be wise to add this as a backup method for resetting your password.
Away from home?
click on the icon to visit the download page